1. Scope
This Privacy Policy applies to StreamData Networks website visitors, customers, account users, support contacts and people who communicate with us about hosting services.
2. Information we collect
We may collect name, company name, email address, phone number, billing details, tax details, account credentials, IP addresses, server identifiers, support messages, abuse reports, payment status, order history and technical logs required to operate services.
3. How information is used
Information is used to create accounts, process orders, issue invoices, provide support, maintain service security, investigate abuse, comply with law, improve website performance and communicate service notices.
4. Cookies and analytics
The website may use cookies, analytics scripts or similar tools to understand site usage, protect forms, remember preferences and improve performance. Browser settings may allow you to block or delete cookies.
5. Sharing
We may share information with payment processors, data center partners, upstream providers, support vendors, fraud prevention services, legal advisors or government authorities where needed for service delivery, compliance, abuse handling or legal process.
6. Security
We use reasonable administrative, technical and operational safeguards to protect information. No online system is risk-free, and customers must protect their own account credentials and server access.
7. Retention
Information is retained as long as needed for account operation, billing, tax records, legal compliance, abuse prevention, dispute handling and legitimate business purposes.
8. Customer-hosted data
Data stored inside customer servers, databases, applications or backups remains customer responsibility. StreamData Networks does not control customer application privacy practices.
9. Rights and requests
You may request correction, access or deletion of personal information where applicable law permits. Some data may need to be retained for billing, tax, security, fraud prevention or legal reasons.
10. International processing
Service providers, infrastructure and support tools may process information in different locations depending on operational need and vendor setup.
11. Policy updates
This policy may be updated from time to time. Continued website or service use after update means acceptance of revised policy.
12. Contact
For privacy questions or requests, contact StreamData Networks through official support or legal contact channel published on the website.